The portal will be inaccessible during the upgrade from January 28-31.
Effective February 1, 2023, the new version will be available to all users to access their current applications and reports.
Plan ahead! The Portal will be unavailable during the upgrade. Users will not have access January 28-31, 2023. If you have any applications or reports due, please complete these prior to January 27.
FACT has prepared new How-To-Guides to assist in navigating the upgraded Portal's new features. Your username and password will not change. Your Accreditation Coordinator is a valuable resource for any questions.
FACT will be communicating individually with those applicants and inspectors who will be most impacted.
No! For our applicants who are currently working on an application/report or will begin working on an application/report prior to the launch window, all data will be retained and transitioned over to the new version. Your upgraded application/report will be available for you to complete on February 1, 2023.
If you have already completed your compliance application and are waiting for your inspection to be scheduled, your application will be transferred and your Accreditation Coordinator will verify that the transfer was accurate.
To help with transitioning to the upgraded portal, FACT will host an Accreditation Portal Open House at the 2023 ASTCT Tandem Meetings in Orlando, Florida. FACT's Director of IT Services will demonstrate the new features in an open forum on Thursday and Friday, February 16 and 17, 2023. Additional information including times and location will be announced. You are invited to ask questions and experience the new system.
Registration for these sessions is not required, but highly encouraged!